FAQs

  • I’m not currently accepting any special orders through the end of summer 2025.

    I take on a limited number of custom projects each season, focused on select designs that evolve with my creative direction. If you’d like to be notified when custom slots reopen, I recommend signing up for my newsletter.

    In the meantime, I want to help connect people with skilled, trustworthy makers. I maintain a referral list of leatherworkers whose craftsmanship I know and trust—each one is someone I’ve met in person and whose work I’ve seen firsthand.

    I don’t earn commissions or ask for anything in return. This list simply exists to support others in the craft. If you're looking for someone to bring your idea to life, I hope it helps you find the right fit.

  • Every piece is handmade by me in Oceanside, California.

    Occasionally, I collaborate with friends and fellow makers for specialized work—like engraved hardware or metal accents—which may be done in other locations. These collaborators are trusted craftspeople I know personally and whose work aligns with my standards.

    Whenever possible, I keep all work within small businesses and maker communities. Everything else—from cutting to stitching to finishing—is done by hand, by me, in my town.

  • For the most part, I use only the best leather I can source from historic tanneries in the U.S.

    I typically use Hermann Oak for western-style products, and Wickett & Craig for classic, heritage pieces. Occasionally, I’ll bring in leather from other parts of the world—like Japan, Italy, or Mexico—when I come across something truly special during my travels.

    No matter where it comes from, I only work with leather that I trust to age beautifully, wear well, and do justice to the craft.

  • In-stock items usually ship within 3–5 business days. For made-to-order pieces, please allow 2–4 weeks. I’ll send tracking info as soon as your order is on its way.

  • Right now, I ship within the U.S. only. That said, I’m hoping to expand in the future—feel free to reach out if you're abroad, and I’ll do my best to help.

  • Yes. I believe high-quality work should last.

    Each Ruelas Co piece is crafted with care and intention, and I stand behind that. If there’s a fault in craftsmanship or materials within the first 12 months, I’ll repair or replace it at no cost. This includes stitching, hardware failure, or structural issues.

    What’s not covered:

    • Wear and tear from normal use

    • Scratches, patina, or stains

    • Damage from misuse or third-party repairs

    To request a repair, just email me at alejandro@ruelas.co with a few clear photos, a description of the issue, and your original order info. I’ll get back to you with next steps.

    You’re responsible for shipping the item to me, and I’ll cover the return once the work is complete.

    After the guarantee period, I offer repair and refurbishing services at a fair cost to help keep your piece in use and looking its best.